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Holiday Inn Express Dubai Internet City By Ihg, Dubai
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Key details
About the Hotel
Knowledge Village,
Dubai,
United Arab Emirates,
Dubai
Holiday Inn Express Dubai Internet City is situated in the heart of the Knowledge Village business zone. It features modern accommodations with complimentary high-speed Internet access and breathtaking views of Palm Jumeirah and Burj Al Arab. The hotel also provides easy access to key business districts and leisure attractions in Dubai.
Location
Located within TECOM, the hotel is close to several major attractions, including Dubai Marina and Jumeirah Beach. A complimentary shuttle service to the Mall of the Emirates enhances the convenience for shopping and leisure. Nearby public transport options, including the Dubai Metro, provide easy access to various parts of the city.
Rooms
The hotel offers 244 rooms equipped with double or twin beds, ensuring exceptional comfort for guests. Each room features free high-speed Internet access, a flat-screen LED TV, and a well-lit desk for productivity. Guests can enjoy complimentary coffee and tea-making facilities, as well as invigorating power showers.
Eat & Drink
Dining is available at the Great Room, where guests can start their day with a complimentary hot buffet breakfast. The restaurant offers buffet lunch and dinner along with a la carte options at competitive prices. The lobby bar serves various cocktails and provides a relaxing atmosphere for unwinding after a busy day.
Leisure & Business
The hotel features three naturally lit meeting rooms that can accommodate up to 110 delegates, ideal for meetings and training sessions. Business services, including a 24-hour business center, offer support for corporate guests. Leisure facilities include a complimentary fitness center and a dedicated children's pool.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast offered a wonderful variety of options, ensuring everyone found something to enjoy each morning.” view full review
Spacious & Comfortable
“The room was impressively spacious, providing a comfortable retreat after a day of exploring.” view full review
Flexible Check-Out
“I appreciated the flexibility of staying in my room a few hours longer after check-out; it made my travel plans so much easier.” view full review
Excellent Internet
“The internet connection was superb throughout the hotel, making it easy to stay connected during my stay.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Dryer
Services
Paid airport shuttle
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Shops/Commercial services
Welcome drink
Happy hour
Dining
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Playpen
Children's menu
Spa & Leisure
Garden area
Leisure/ TV room
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Dryer
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
Knowledge Village,
Dubai,
United Arab Emirates,
Dubai
Map view
street view
Knowledge Village,
Dubai,
United Arab Emirates,
Dubai
City landmarks
Above Emirates Nbd Bank Deira
Dubai Pearl Museum
930 m
Dubai Knowledge Village
1.6
km
Park
Dubai Media City
1.6
km
Ski Area
Ski Dubai
3.5
km
Jumeirah St - Dubai - United Arab Emirates
Burj Al Arab
4.5
km
Museum
Dubai Moving Image Museum
1.5
km
Middlesex University Dubai
1.6
km
OSN
1.6
km
Airbus Defence and Space
1.6
km
ITP Publishing group
1.6
km
Mall of the Emirates Sheikh Zayed Rd Al Barsha
Snow Penguins at Ski Dubai
1.5
km
Emaar Business Park
2.1
km
Golf Course
Emirates Golf Club
2.6
km
Event hall
Dubai Media City Amphitheatre
2.8
km
CNN Building Dubai
2.8
km
Oracle Dubai
2.6
km
Google Dubai
2.6
km
187a Abdullah Omar Taryam Street
The Palladium
1.5
km
Nearby
Zayed University
50 m
Block 4
180 m
Block 3
180 m
Middlesex University
240 m
Event hall
Knowledge Village قرية المعرفة
250 m
ARN Arabian Radio Network
260 m
UOWD - Block 5
280 m
Block 2B
280 m
Block 2A
390 m
Event hall
Palladium @ DMC
460 m
Business centre tower
530 m
Restaurants
Domino's Pizza
360 m
Al Sufouh Abdulla Omran Taryam St
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
convenient location
helpful staff
noise issue
limited dining variety
7.2/10
Very good
Rooms
7.2
Location
7.9
Service
8.4
Dining
6.1
Guest reviews
7.2/10
based on 18 reviews
8.4
8.4/10 based on 3821 reviews
George
United Kingdom,
April
2024
8.6/10
The hotel exceeded our expectations considering the rate, with spacious rooms and good design. However, noise was a bit of an issue during our stay.
Rooms
8.0
The rooms were spacious and the design was good, but noise was a concern.
Service
9.0
The staff were so polite and friendly, and they even allocated my breakfast despite the timing issue. Additionally, they had the flexibility to allow early room entry which was very convenient for my business trip.
Location
10.0
The location was the major reason for choosing this hotel as it's in an internet city area with many big companies around. It's great with lots of shops, cafes, and restaurants close by.
Dining
8.0
The dining options were delicious and had plenty to offer for everyone, although a bit more variety would have been nice.
Facilities
8.0
The hotel's facilities were satisfying and provided all the essentials needed for a comfortable stay.
convenient location
noise issue
Gary
United Kingdom,
April
2024
8.2/10
The hotel is situated in a great location, very close to the conference center and within walking distance to budget-friendly restaurants and a supermarket. The rooms are on the small side but always clean and nicely comfortable. The service is exceptionally helpful, especially Larry and Mukul who make the check-in and check-out processes smooth. The dining options are decent, but more variety and extended breakfast hours would be beneficial. The hotel facilities are well-qualified and suitable for those in the hospitality sector.
Rooms
8.0
The rooms are always clean, nice, and comfortable.
Service
9.0
The service was very helpful, warm, and friendly.
Location
9.0
The location is very good in a quiet area, close to the conference center and convenient for business in Media city or knowledge village.
Dining
7.0
The dining offers good options, but more variation and an egg station would be a nice addition.
Facilities
8.0
The hotel provides quality facilities suitable for the hospitality sector.
Mark
United Kingdom,
April
2024
6.0/10
The hotel offers exceptionally clean rooms for a married couple, but requires intensive maintenance. The service is very helpful and responsive despite minor unprofessional mishaps. The location is mixed, as it's convenient for exam candidates in Knowledge Village but far from most attractions. The dining experience varies from good to unexciting, and the facilities are generally adequate.
Rooms
7.0
The rooms provided for a married couple were exceptionally clean.
Service
8.0
The service was very helpful and responsive to any requests, although there was a minor unprofessional incident during breakfast.
Location
5.0
The location is mixed, being very good for exam candidates in Knowledge Village but far from most attractions.
Dining
5.0
The dining experience ranged from good to very bad, with limited variety and repetition.
Facilities
6.0
The facilities met basic needs, but nothing extraordinary.
Paul
United States,
April
2024
6.8/10
I had a cozy and clean room with a rich buffet breakfast that was delicious. The service was really good overall, although the check-in related to the airport pick-up could have been better. The hotel's location, sandwiched between two universities, was convenient with walkable distances to nearby attractions. The dining experience, while functional, could use some improvements. The facilities were satisfactory, offering a range of services but with room for enhancement.
Rooms
8.0
My room was cozy and clean, and the buffet breakfast was delicious.
Service
8.0
The service was very, very good overall, and the staff was friendly, even offering a drink to compensate for a hiccup during airport pick-up.
Location
7.0
The hotel's location between two universities was convenient, but it wasn't near major tourist attractions. Still, it was close to Knowledge Village and training centers.
Dining
5.0
The dining options were limited, and the breakfast could be improved.
Facilities
6.0
The hotel offered a range of services including car hire, housekeeping, and laundry, but there is room for enhancement.
John
United Kingdom,
March
2024
6.8/10
The hotel is conveniently located near Madinat Jumeirah and Media City. The rooms are very clean and comfortable, but unfortunately, there was a strong cigarette smell. Service was attentive, although there were some issues like being awakened in the afternoon for bedsheet changes. The location is not within walking distance to attractions but is close to the Conference Center. The dining experience was average with helpful staff. Overall, a mixed experience with good and not-so-good aspects.
Rooms
8.0
The rooms are very clean and comfortable.
Service
7.0
Service was attentive, but there were some hiccups like unexpected bedsheet changes in the afternoon.
Location
6.0
The location is not within walking distance to attractions, but it's close to the Conference Center.
Dining
6.0
The dining experience was average, but the staff was cooperative and respectful.
Facilities
7.0
The available facilities were satisfactory.
William
United Kingdom,
March
2024
7.2/10
The hotel looks a little old and is not very comfortable; it needs some updates. However, the hotel has a courteous and wonderful team, with prompt attention to any complaints. The location is just perfect for those with business in Dubai intern city. The dining options are good as well, but could use some improvements. Overall, a decent stay with room for enhancement.
Rooms
5.0
The rooms had a stained shower floor, stained carpet, and the TV had lines on the display, making them not very comfortable. They need an update.
Service
9.0
The service is wonderful, with a great team including Saniya, Magdy, reception, restaurant, and security team. They put food in dishes and offer various services like car hire, laundry, and shuttle service.
Location
8.0
The hotel is well situated in Dubai, meeting the needs for proximity to events and business. It is also in a very quiet area near the beach and media city, with easy access to the metro.
Dining
7.0
The dining experience is limited and needs improvements. However, there was a buffet that was exceptional and the food was good. Locally caught fish is also available.
Facilities
7.0
The facilities provided are satisfactory, with amenities like airport shuttle, dry cleaning, and shopping services available.
Tommy
United Kingdom,
February
2024
7.8/10
The hotel offered clean and spacious rooms with basic amenities, but the lack of housekeeping supervision led to missing essentials like towels and bath mats. The service was exceptional, with Karim and Hazem going above and beyond to ensure a great stay, although some staff members were uncooperative. The location was convenient, particularly for reaching the nearby metro station and important attractions. The dining options were varied but lacked diversity, especially for vegan guests. Overall, the hotel provided a comfortable stay with a few minor drawbacks.
Rooms
7.0
The rooms were basic but very clean and spacious, equipped with a sufficient amount of toiletries.
Service
8.0
The service was top-notch, with Karim and Hazem ensuring all needs were met promptly. However, some staff members were uncooperative.
Location
9.0
The hotel's location was very convenient, allowing easy access to the nearby metro station and key attractions.
Dining
7.0
The dining options were varied but lacked diversity, especially for those seeking more vegan-friendly choices.
Facilities
8.0
The hotel facilities provided essential services like laundry and car hire, catering to guests' needs.
Robert
United States,
January
2024
7.8/10
The hotel has a prime location and the breakfast is nice, but there are some issues with the room amenities and cleanliness. The staff is friendly and helpful, and the surroundings are clean and quiet. The dining options are varied but could use some improvement in terms of variety. Overall, the hotel offers a decent value for money.
Rooms
7.0
Although the rooms have dark spots inside the water heater and lack sufficient kits of soaps, lotions, and toothpastes, they are comfortable overall.
Service
9.0
The staff, especially Karim and Hazem, are very friendly and go out of their way to assist guests, offering flexibility and attentive service.
Location
8.0
The hotel is conveniently located near the metro station and important attractions, making it easy to explore the city.
Dining
7.0
The dining experience is good with delicious options, although there could be more variety to cater to different tastes.
Facilities
8.0
The hotel provides a range of services such as car hire, laundry, and shuttle service, enhancing the overall stay experience.
friendly staff
room amenities
Steve
United States,
November
2023
7.8/10
Being right underneath the bar of the Burj Al Arab and Burj Khalifa, the hotel offers a unique experience. The rooms, although basic, are clean despite some coffee stains on the carpet. The service is exceptional, with Larry and Mukul making the check-in and check-out process seamless. The location, though quiet and serene, may lack some modern facilities, but its proximity to major companies makes it ideal for business travelers. The dining options are satisfactory, and the Holiday Inn chain delivers on its reputation.
Rooms
7.0
The rooms are basic but clean, with some coffee stains on the carpet.
Service
9.0
The service is exceptional, with friendly and helpful staff like Larry and Mukul.
Location
8.0
The location is fantastic, especially for business travelers due to the proximity to major companies.
Dining
7.0
The dining options are up to standard for a Holiday Inn property.
Facilities
8.0
The hotel offers a range of useful facilities, making the stay comfortable.
Tim
United States,
November
2023
6.2/10
The hotel had its ups and downs. While the rooms were basic but clean, they were quite far apart for families with children, which made things a bit challenging. The service, especially from Magdy at reception, was friendly and professional. The location was good for specific activities but lacked walking distance attractions. The dining experience could use some improvement, with a somewhat repetitive and odd mixture of cuisines. Overall, a decent stay with some room for enhancement.
Rooms
6.0
The rooms were tidy and clean.
Service
7.0
The service was friendly, and Magdy from reception was very helpful.
Location
6.0
The location was good for specific activities but lacked walking distance attractions.
Dining
5.0
The dining experience had several varieties but needed improvement.
Facilities
7.0
The facilities were sufficient for a comfortable stay.
Harry
United Kingdom,
October
2023
7.8/10
The hotel rooms were beautiful and clean, although there was an initial tobacco smell, the staff quickly resolved the issue by moving me to another room on the same floor. The service was kind and helpful, especially Hazim, who even accommodated a late breakfast request. The location was central and convenient, close to important places like the Metrolink train station and universities. The dining experience varied from good to disappointing, with the room service offering more variety than the main dining area. Overall, the hotel provided a comfortable stay with great service and a prime location.
Rooms
8.0
The rooms were clean and beautiful after the tobacco smell issue was fixed promptly by the attentive staff.
Service
9.0
The service was exceptionally kind and responsive, with Hazim standing out for his helpfulness.
Location
9.0
The hotel's location was convenient and central, offering easy access to various important locations like universities and big companies.
Dining
6.0
The dining experience had moments of satisfaction and disappointment, with a lack of variety and variation in offerings.
Facilities
7.0
Friendly staff
Limited dining variety
Jessica
United Kingdom,
September
2023
6.6/10
The hotel is a mixed bag with spacious rooms lacking some amenities like slippers and a shower cap, but maintained well by the cleaning staff. Check-out time of 9 am was a bit early for me with no visitors allowed. However, the good customer service leaves a positive impression for a comfortable stay.
Rooms
7.0
The rooms are very spacious but need more amenities like slippers and a shower cap. They are well-maintained by the cleaner, ensuring a comfortable stay.
Service
7.0
The service needs to be more focused, starting from the front office to the restaurant. Despite some shortcomings, the staff's efforts to please guests stand out positively.
Location
8.0
The hotel is located in a very quiet and calm area, which is perfect for relaxation. Being close to the metro stops adds to the convenience of transportation.
Dining
5.0
The dining experience fell short of expectations, with the lobby restaurant being a letdown. However, the fresh unlimited pancakes were a highlight.
Facilities
6.0
The hotel should offer more dining facilities to enhance the overall guest experience. Despite this, the available facilities meet basic needs adequately.
Cecil
United Kingdom,
August
2023
8.2/10
The hotel offers nice rooms with a rich buffet breakfast, though the noise from the nearby nightclub/bar could be bothersome until it closes at 1 am. The service provided by the wonderful team members like Saniya, Magdy, and the reception and restaurant staff is top-notch for the price offered. The location is amazing, offering easy access to major attractions, though some construction work nearby may affect the overall experience. The dining experience is decent, with a nice and quiet ambiance but could be better. Overall, a good value for money stay with some minor drawbacks.
Rooms
8.0
The rooms are nice and of good quality for the level of the hotel.
Service
9.0
The service provided by the kind and delightful staff, including Magdy and Saniya, was very professional, helpful, and approachable.
Location
9.0
The location is amazing, very close to the metro and offers easy access to all major attractions.
Dining
7.0
The dining experience is nice, with a spacious lobby and room, offering a calm and quiet atmosphere.
Facilities
8.0
The facilities are good, with amenities like shops and commercial services available.
Michael
United Kingdom,
August
2023
7.2/10
The hotel has comfortable rooms and a great location, but it can be noisy due to the nearby nightlife.
Rooms
7.0
The rooms were good, with comfortable furniture, but there were ants present. Being near a nightclub/bar can make it noisy until 1 am.
Service
9.0
The service was top-notch, especially at reception where staff was very nice and cooperative. Mr Jamal was particularly helpful, even arranging cheaper limousine service to the airport.
Location
8.0
The location is ideal for metro access and those working in Internet or Media City. Public parking is limited, but it's perfect for students near the University.
Dining
5.0
The dining options were limited, mostly chicken and beef sausage. Improvement is needed for a better variety.
Facilities
The hotel offers basic facilities with room for improvement in dining options.
Sara
United States,
June
2023
7.6/10
My stay at the hotel was quite pleasant overall. The rooms were clean but had a bit of a weird humidity smell, which was a downside, although having a view of both the Burj al Arab and Burj Khalifa was a real treat. The service was exceptional, really helpful and cooperative. The location was convenient with plenty of cafes, restaurants, and grocery stores nearby. The dining experience, while not perfect, was decent for a three-star hotel.
Rooms
7.0
The rooms were clean but with a slight humidity smell. The views of Burj al Arab and Burj Khalifa were amazing.
Service
9.0
The service was top-notch, with staff that were really helpful and cooperative.
Location
8.0
The location was convenient, with several cafes, restaurants, and grocery stores in close proximity.
Dining
6.0
The dining experience was decent for a three-star hotel, though a little more variety, especially in Indian cuisine, would have been appreciated.
Facilities
The facilities were good overall and met my needs during my stay.